Sub-processors
Dockflow BV — Sub-processor List
Last updated: March 10, 2026
In accordance with our Data Processing Agreement, Dockflow maintains this list of sub-processors that may process Customer Data on our behalf.
Dockflow will notify customers at least 30 days in advance of any intended addition or replacement of a sub-processor.
Current Sub-processors
Infrastructure & Hosting
| Sub-processor | Purpose | Data processed | Location |
|---|---|---|---|
| Microsoft Azure | Cloud infrastructure, virtual machines, managed databases (PostgreSQL, MySQL), Redis cache, networking | All Customer Data | West Europe (Netherlands) |
| GitHub (Microsoft) | Source code hosting, CI/CD (GitHub Actions), container registry (GHCR) | Deployment artifacts, platform metadata | EU/US |
Application Services
| Sub-processor | Purpose | Data processed | Location |
|---|---|---|---|
| Elastic Cloud | Full-text search and analytics (Elasticsearch) | Shipping references, search queries | West Europe (Azure) |
| Grafana Labs | Observability — metrics (Prometheus) and logs (Loki) | Platform logs, usage metrics, IP addresses | EU (Stockholm) |
| MailerSend | Transactional email delivery (magic links, notifications) | User email addresses, notification content | EU |
Business Operations
| Sub-processor | Purpose | Data processed | Location |
|---|---|---|---|
| Odoo SA | ERP — invoicing, sales, and subscription management | Customer company name, billing contact details | EU (Belgium) |
| HubSpot | Customer relationship management | Customer contact details, company information | EU/US |
| Google Workspace | Business email and internal communication | Email correspondence with customers | EU |
Carrier Data Sources
Dockflow connects to shipping line APIs and data providers to retrieve container tracking information. These connections transmit shipping reference data only (container numbers, BL numbers, booking numbers) and do not include Personal Data of the Customer's end users.
These carrier data sources are not considered sub-processors under this DPA as they do not process Personal Data on behalf of the Customer.
Changes
To be notified of changes to this sub-processor list, contact [email protected].